Help & FAQ

How long does it take to process my order?

Orders are processed in 1 to 3 business days. When your order ships, you will receive an email with your tracking number.

How long does delivery take?

Delivery takes 9 to 15 business days after your order ships. Times are estimates and may be longer during peak seasons.

How much is shipping?

Shipping is calculated at checkout based on your address and the items in your cart. See our Shipping Policy for details.

Can my order arrive in more than one package?

Yes. We work with different shipping partners, so items in the same order may arrive separately, each with its own tracking number.

Can I return a product?

Yes. You have 30 days from the day you receive your order to request a return, as long as the item is unused and in its original packaging. Read our Return Policy.

My order arrived damaged or wrong. What do I do?

Contact us within 7 days of delivery with your order number and photos, and we will make it right at no cost to you.

How do I choose my size?

Each product page lists the available sizes and measurements in its description. If you are between sizes, contact us and we will help you choose.

How can I contact you?

Use our Contact page and we will reply as soon as possible.